Acceptance
By signing a proposal, statement of work, retainer agreement, or by paying our first invoice, you confirm that you have read and agree to these terms on behalf of your company and that you have authority to do so.
Legal
These terms govern your use of Kame House Solutions' websites and the services we deliver under any retainer, statement of work, or other written agreement. By engaging us, you accept these terms — anything specifically agreed in your contract takes precedence over what's written here.
By signing a proposal, statement of work, retainer agreement, or by paying our first invoice, you confirm that you have read and agree to these terms on behalf of your company and that you have authority to do so.
Kame House provides design, engineering, monitoring, and growth services on a continuous retainer model. The specific scope, deliverables, team composition, and cadence for your engagement are set out in your statement of work or order form.
We may evolve our methodology, tooling, and team over time. We won't reduce the substance of what you're paying for without telling you first.
Your materials — anything you give us (brand, content, data, accounts) — remain yours. You grant us a non-exclusive licence to use them to deliver the services.
Deliverables. On full payment, all custom design assets, code, and content we create specifically for you under an SOW transfer to you, except for the items listed below.
Our tools. Pre-existing components, internal libraries, frameworks, methodologies, templates, and know-how we used to build your deliverables remain ours. We grant you a perpetual, royalty-free licence to use them as embedded in your deliverables.
Portfolio rights. We may showcase non-confidential work in our portfolio and case studies unless you ask us in writing not to.
Each party agrees to keep the other's confidential information in confidence and use it only to perform under the agreement. Confidential information does not include anything that is public, independently developed, or lawfully received from a third party. These obligations survive for three years after the engagement ends.
We warrant that we'll perform the services with reasonable skill and care, using qualified personnel, and that our deliverables don't, to our knowledge, infringe anyone else's intellectual property at the time of delivery.
Beyond this, services and deliverables are provided "as is". We don't warrant uninterrupted, error-free operation of any system that depends on third-party platforms, networks, or services.
To the maximum extent permitted by law:
Nothing in these terms limits liability for fraud, wilful misconduct, or anything else that can't be limited by law.
You'll defend and indemnify us against third-party claims arising from your materials, your content, your products, or your use of the deliverables in a way they weren't designed for. We'll defend and indemnify you against third-party claims that our original deliverables infringe their IP rights — subject to the liability cap above.
Our services often integrate with third-party platforms (Shopify, Stripe, AWS, Google, etc.). Their terms govern your use of them and we're not responsible for their availability, accuracy, or changes. We'll flag dependencies and risks as we encounter them.
Neither party is liable for delays or failures caused by events outside their reasonable control — including natural disasters, war, civil unrest, government action, internet or utility failures, or pandemics — provided the affected party makes reasonable efforts to mitigate the impact.
These terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any dispute that can't be resolved by good-faith discussion will be submitted to the exclusive jurisdiction of the DIFC Courts.
We may update these terms from time to time. The "Effective" date above reflects the current version. Material changes that affect an active engagement will be communicated to you in writing and won't apply retroactively without your agreement.
Questions about these terms? Reach our team at legal@kamehouse.ai or write to:
Kame House Solutions FZCO
Dubai, United Arab Emirates
By accessing Kame House Solutions (kamehouse.ai) or using our product "Raichu.ai", you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Our service integrates with the Meta Platform (Facebook, Instagram, WhatsApp). By connecting your accounts, you acknowledge:
You agree not to use the Service to:
In no event shall Kame House Solutions FZCO be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.